Help / FAQ
A little clarity goes a long way.
Find answers about getting started, moving money and using TRY and crypto in FastCuzdan.
On this page
Getting started
What is FastCuzdan?
FastCuzdan is a browser-based everyday-money wallet for Turkish lira and crypto. It brings sending, receiving and exchanging into one experience.
Do I need to download an app?
No. Open the web app in your browser. Login and get-started links on this site lead to the same sign-in entry point.
How is my account verified?
The product uses phone-number verification as the account verification step for transactions. There is no identity-document verification flow in the current product.
Sending and receiving
How long does a transfer take?
Timing depends on the method, partner processing and any blockchain confirmations. This site does not guarantee instant completion.
What if I entered incorrect details?
Do not repeat the transfer automatically. Check the transaction details and status. Recovery is not guaranteed, especially for crypto sent to the wrong address or network.
What are the fees and limits?
Final fees and limits have not been published here. Review the applicable transaction terms before confirming; do not assume a transaction is free or unlimited.
Exchange
Are the website exchange rates live?
No. Website balances and quotes are example data. Review the current quote, charges and amount received in the app before proceeding.
Can exchange rates change?
Yes. The value of crypto and the quoted exchange rate can change. A preview on this site is not a binding offer.
Crypto
How do I choose a network?
Both the sending and receiving sides must support the same network for the chosen asset. Check the details at both ends before making a transfer.
Are all pictured assets available?
The pictured assets are illustrative. Check the current supported assets and networks in the app before sending funds.
Account safety
Should I share a verification code?
No. Keep verification codes private. Enter them only in the sign-in flow you initiated on the official app.
What if a message or link looks suspicious?
Do not enter your details through the message. Navigate directly to the official app, and protect access to your phone number and device.
FastCuzdan
Your next move starts here.
Open FastCuzdan in your browser and explore your wallet.